Webinar w/ Syvlia

Use "Contact Types" to help differentiate between different type of customers, type of prospects, etc. In settings.

How to assign Contacts to a Contact List via import? Can't be done.

Can't automatically weed out duplicates; imports must have everything that was previously imported removed.

For later

How to integrate osTicket + AttachedApps? When a user creates a ticket, AttachedApps should have a link to the ticket in osTicket.